Support

Need help with Caelus Music Academy? We're here for you.

Common Questions

How does the AI tutor work?

The AI tutor runs entirely on your device using a language model optimized for music theory. It can answer questions about notes, scales, chords, intervals, harmony, rhythm, and more. No internet connection is required.

What devices are supported?

Caelus Music Academy requires iPhone 12 or later running iOS 17 or newer. The on-device AI model requires sufficient processing power and storage.

How do I unlock all features?

The App is free with 10 AI tutoring sessions per day. A one-time purchase of $1.99 unlocks unlimited AI tutoring, all courses, and every feature permanently. No subscriptions.

Can I restore my purchase on a new device?

Yes. Open the App, go to Settings, and tap "Restore Purchases." Your lifetime unlock is tied to your Apple ID and transfers to any device.

The AI tutor isn't loading. What should I do?

The AI model is large and may take a moment to initialize on first launch. If it fails to load, try closing and reopening the App. Ensure you have at least 2GB of free storage on your device.

Contact Us

Still need help? Email us at [email protected]

We typically respond within 24 hours.

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